Come help us build something great!

Join a team of industry veterans at this exciting early-stage start-up excitement as we create something that will change the way insurance connects with multiple industries.

About Modives:

Modives is a dynamic startup at the forefront of InsurTech. Its goal is to make insurance verification and monitoring easy during auto and property life events.
To accomplish that goal, Modives created an innovative system to automate the time-consuming and aggravating insurance verification process, delivering to market a comprehensive solution that can be implemented either as a stand-alone service that requires no tech integration or an API.
As a member of our team, you’ll have the opportunity to shape the future of our business, build engaging experiences, and help us reach new heights.

Who We're Looking For:

As a Customer Support Specialist, you will be primarily responsible for reviewing processed verifications and results in the system, as well as handling new manual verifications, ensuring they are completed within the business-defined SLA. Completing manual verifications will require making outbound calls to United States insurance companies to confirm and verify policy details and coverage information.

This role ensures that the insurance information verified with the carrier and recorded in the system is accurate and up to date, allowing our customers to determine whether the policy continues to meet all coverage eligibility requirements. The Customer Support Specialist must ensure that the completed verification results are 100% accurate.

Responsibilities:

Contacting Insurance Companies

Insurance Data Verification

Policy Review

Data Entry

Ad Hoc/Monthly Monitoring

Documents

Compliance and Documentation

Documentation

Completed Verification Review

Resolving Discrepancies

Communication with Internal Teams

Communication and Follow-Up

Qualifications:

Benefits:

Apply Now

If you’re ready to write Modives’ next chapter, we want to hear from you! Please submit your resume and cover letter, telling us why you’re the perfect fit for this role.

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Criminal Report

Criminal records coverage may vary due to (1) jurisdictions limiting what records are eligible to return and (2) TransUnion limiting records that do not meet its data quality standards. As of the Rev. Date, criminal records are available to return in:

Alaska, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington and West Virginia.

Rev. Date 01/10/24