Modives Privacy Policy
Last Updated: April 22, 2026
- INTRODUCTION.
Modives Enterprise LLC (“Modives,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and share your information when you access or use our platform, applications, APIs, and related services (collectively, the “Services”).
By using the Services, you agree to the terms of this Privacy Policy and our Terms of Service, which is located at https://modives.com/termsofservicewebsite/.
- SCOPE OF THIS POLICY.
This Privacy Policy applies to information collected through:
- our website and platform;
- integrations with third-party systems;
- identity and insurance verification processes; and
- communications and interactions with the Services.
If additional or different privacy terms apply at the point of collection, those terms will govern.
- INFORMATION WE COLLECT.
(a) Information You Provide
We may collect personal information you provide, including:
- name, address, email, and phone number;
- date of birth and identifying information;
- government-issued identification details;
- insurance account credentials (e.g., username, password, or authentication tokens);
- financial and transaction-related information; and
- any other information you choose to provide.
By providing insurance login credentials, you authorize Modives to access your insurance information on your behalf.
(b) Information from Insurance Providers
We collect insurance-related information directly from carriers or data providers, including:
- policy status and coverage details;
- limits, premiums, and billing information;
- claims history; and
- other relevant insurance data.
(c) Information from Clients
We may receive information about you from the business or organization facilitating your transaction (the “Client”), including:
- transaction context (e.g., lease, loan, vehicle purchase);
- required coverage criteria; and
- identifying or contact information.
(d) Automatically Collected Information.
We may automatically collect:
- device and browser information;
- IP address and device identifiers;
- usage activity within the Services; and
- general location information.
We use cookies and similar technologies for functionality, analytics, and security purposes.
- HOW WE USE YOUR INFORMATION.
We use your information solely to:
- provide, operate, and maintain the Services;
- verify your identity and insurance coverage;
- determine whether your insurance meets applicable requirements;
- facilitate compliance with Client requirements;
- prevent fraud, misuse, and unauthorized activity;
- respond to your inquiries and provide support; and
- comply with legal and regulatory obligations.
We may use aggregated or de-identified data to improve the Services.
- Users Outside of the United States.
- We may use or share your information to facilitate insurance products or other products or services related to your use of the Services, including through Modives Insurance Agency, LLC or other affiliated or third-party providers involved in delivering the Services.
- We do not use your information for general marketing or unrelated product solicitation, and we do not sell, rent, or otherwise monetize your personal information to third parties for their independent marketing or advertising purposes.
- In certain cases, offerings may be provided through providers designated by Clients, and Modives may limit its role to facilitating access to such providers without directly sharing End User Data.
- HOW WE SHARE YOUR INFORMATION.
We do not sell your personal information for monetary consideration.
We may share your information only as necessary to operate the Services, including:
a. With the Client
To confirm:
- identity verification;
- insurance status; and
- compliance with transaction requirements.
b. With Insurance Providers
Only where necessary to:
- verify coverage; or
- provide coverage options or facilitate products or services related to your transaction, account, or use of the Services.
c. With Service Provider
We may share information with vendors that support:
- hosting and infrastructure;
- analytics;
- customer support; and
- security and fraud prevention.
d. Legal and Compliance
We may disclose information:
- to comply with legal obligations;
- in response to lawful requests; or
- to protect rights, safety, or property.
e. Business Transfers
In connection with a merger, acquisition, or sale of asset.
- COMPENSATION DISCLOSURE.
Modives and its affiliates may receive commissions or other compensation in connection with products offered through the Services, to the extent permitted by applicable law.
- DATA PROTECTION AND SECURITY.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no system can be guaranteed to be completely secure.
- ARTIFICIAL INTELLIGENCE AND DATA USE LIMITATIONS.
We do not:
- use your personal information (including insurance data) to train generalized artificial intelligence or machine learning models; or
- share your personal information with third-party AI providers for training purposes.
- DATA RETENTION.
We retain your information only as long as necessary to:
- provide the Services;
- fulfill transaction-related purposes;
- comply with legal obligations; and
- resolve disputes or enforce agreements.
- YOUR RIGHTS AND CHOICES.
Depending on your jurisdiction, you may have rights to:
- access your personal information;
- request correction or deletion;
- opt out of certain uses; and
- limit certain data processing.
To exercise these rights, contact us at: support@modives.com
- COOKIES AND TRACKING TECHNOLOGIES.
We use cookies and similar technologies for:
- essential functionality;
- analytics and performance; and
- security.
We do not use your data for cross-context behavioral advertising or unrelated profiling.
- CHILDREN’S PRIVACY.
The Services are not intended for individuals under 18.
We do not knowingly collect personal information from children under 13.
- INTERNATIONAL USERS.
Your information may be processed in the United States and subject to U.S. laws.
- CHANGES TO THIS POLICY.
We may update this Privacy Policy from time to time.
Material changes will be communicated as required by law.
- CONTACT US.
If you have questions about this Privacy Policy, contact: Email: support@modives.com.
- CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA).
If you are a California resident, you have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA/CPRA”). Email: support@modives.com.
a. Categories of Personal Information We Collect
In the preceding 12 months, we may have collected the following categories of personal information:
- Identifiers: name, address, email address, phone number, IP address
- Customer Records: personal and financial information you provide
- Commercial Information: transaction-related data and service usage
- Internet/Network Activity: interactions with our Services
- Geolocation Data: general location derived from IP address
- Professional or Employment Information: if provided in connection with a transaction
- Sensitive Personal Information:
- government identifiers
- insurance account credentials
- financial information
- insurance and claims data
b. Purposes for Collection and Use
We collect and use personal information for the following purposes:
- providing and operating the Services;
- verifying identity and insurance coverage;
- determining compliance with Client requirements;
- facilitating insurance products or other products or services related to your transaction, account, or use of the Services;
- preventing fraud and misuse;
- complying with legal obligations; and
- improving the performance and functionality of the Services.
We do not use your personal information for general marketing or unrelated product solicitation. Any use or sharing of your information is limited to purposes necessary to provide the Services or facilitate offerings related to your transaction or use of the Services.
c. Categories of Personal Information Disclosed
We may disclose personal information to:
- Clients involved in your transaction;
- insurance providers, solely as necessary to verify coverage or facilitate offerings related to your transaction or use of the Services;
- service providers supporting our operations; and
- legal or regulatory authorities when required.
d. No Sale or Sharing of Personal Information
We do not sell, rent, or otherwise disclose your personal information to third parties for their independent marketing or advertising purposes.
We also do not share your personal information for cross-context behavioral advertising.
e. Sensitive Personal Information
We collect and use sensitive personal information only as necessary to:
- provide the Services;
- verify identity and insurance coverage;
- comply with legal obligations; and
- prevent fraud or unauthorized activity.
We do not use or disclose sensitive personal information for purposes beyond those permitted under CPRA.
f. Your California Privacy Rights
You have the right to:
- Right to Know
Request disclosure of:
- categories of personal information collected;
- sources of information;
- purposes of use; and
- categories of third parties with whom information is shared.
- Right to Access
Request a copy of the personal information we have collected about you.
- Right to Delete
Request deletion of your personal information, subject to certain legal exceptions.
- Right to Correct
Request correction of inaccurate personal information.
- Right to Limit Use of Sensitive Personal Information
You may request that we limit use of sensitive personal information to permitted purposes (note: we already limit use accordingly).
- Right to Non-Discrimination
We will not discriminate against you for exercising your rights.
g. How to Exercise Your Rights
To submit a request, you may:
- Email: support@modives.com
We will verify your identity before processing your request.
You may also designate an authorized agent to act on your behalf.
h. Retention
We retain personal information only as long as necessary to:
- provide the Services;
- comply with legal obligations; and
- resolve disputes and enforce agreements
i. Shine the Light Law (California Civil Code §1798.83)
We do not share personal information with third parties for their direct marketing purposes. Because we do not sell or share personal information for cross-context behavioral advertising, we do not provide a “Do Not Sell or Share My Personal Information” link.
Website Privacy Policy
Last Updated: April 29, 2025
At Modives Enterprise LLC (collectively “Modives” “we,” “us” or “our”), the protection of the information we collect about you is important to us. This privacy policy (“Privacy Policy”) applies to any website, platform or system and any related products and services, including any associated interactive features, widgets, plug-ins, applications, content, downloads and other services we may offer to you that posts a link to this Privacy Policy (collectively, the “Services”), regardless of how you access or use them, whether via personal computer, browser, laptop, tablet, mobile phone or other device (each a “Device”). This Privacy Policy covers how Modives collects, uses, shares, and processes personal and other information and data of users of our Services. To the extent that we provide you with notice through our Services of different or additional privacy policies or practices (e.g., at the point of collection), those additional privacy policies shall govern such data collection and use.
By using or accessing our Services or by submitting information to Modives, you consent to the terms of this Privacy Policy.
In addition to reading this Privacy Policy, please review our Terms of Service https://modives.com/termsofservice, which governs your use of our Services. If you do not agree to our Terms of Service and the collection, use and sharing of your information as detailed in this Privacy Policy, please do not access or otherwise use our Services or any information or content accessible on our Services.
We reserve the right to change this Privacy Policy at any time. Your use of our Services following the posting of an updated Privacy Policy constitutes your acceptance of such updated Privacy Policy. We reserve the right to apply the amended terms to the information that we have already collected, subject to any legal constraints. We will not, however, use your previously collected Personal Information in a manner materially different than represented at the time of collection. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
- Information Collection.
We collect information from you in several ways, including when you choose to share information with us by entering it through our Services and by using automated processes. We also collect information about you from third parties in order to provide our Services in a streamlined manner.
(a) Information You Provide.
We may ask you and you may choose to provide certain “Personal Information” to us, which is information that identifies you personally, such as your first and last name, address, e-mail address, government identifiers, financial information, credit determination information, citizenship and demographic information, employment information, asset and income information, information about your household and property, telephone numbers, and other identifiers related to commercial information. Please note that we use a third-party payment processor and so we do not store information about your payment card when you submit an online payment. Our current PCI-compliant payment processor is Stripe. Information submitted for payment processing is subject to the privacy policy of our third-party payment processor. The Privacy Policy for Stripe can be found here: https://stripe.com/privacy.
We may ask you and you may choose to provide certain “Insurance Login Information” to us, which is information that identifies you personally, such as your login information required by the provider of your insurance account, your username and password, answers to challenge questions, a one-time password (OTP), or a security token. When providing this information, you give Modives the authority to act on your behalf to access and transmit your information from the relevant insurance provider to the Modives Services.
(b) Information About Third Parties.
By submitting Personal Information about any third party, you represent and warrant to Modives that you have the consent of the third party to do so, and that the information you submit is factually accurate.
(c) Information Collected From Your Insurance Provider.
The information we receive from the insurance providers to complete the Services varies depending on the information made available by those providers. But, in general, we collect the following types of information from your insurance provider, including your:
- Name, address, phone number, email address;
- Date of birth, marital status;
- Insurance coverages, limits and rates, and payment and claims history (including billing transaction amount, date, type, quantity, price, and a description of the transaction)
(d) Automated Information Collection.
In addition to any information that you choose to submit to us via our Services, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with our Services (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your Device whenever you visit or interact with our Services. To the extent we associate Usage Information with your Personal Information we collect directly from you through our Services, we will treat it as Personal Information.
This Usage Information may include:
- your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access our Services, and our computers identify your Device by its Device Identifier;
- your Device functionality (including browser, operating system, hardware, mobile network information);
- the URL that referred you to our Services;
- the areas within our Services that you visit and your activities there, including remembering you and your preferences;
- your Device location;
- your Device characteristics; and
- certain other Device data, including the time of day, among other information.
Tracking Technologies. We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):
- Cookies. A cookie is a data file placed on a Device when it is used to visit our Services. HTML5 cookies can be programmed through HTML5 local storage.
- Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our Services’ pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Services, to monitor how users navigate our Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
- Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third-party service provider, is active only while you are connected to our Services and is deactivated or deleted thereafter.
- Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
- ETag, or Entity Tag. A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, and/or HTML5 cookies.
- Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices in the same user).
Tracking Technologies Usage. We may use Tracking Technologies for a variety of purposes, including:
- Strictly Necessary. We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Services, including cookies required to prevent fraudulent activity and improve security.
- Performance Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of our Services, including as part of our analytic practices or otherwise to improve the content, products or services offered through our Services.
- Functionality ‑Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing our Services, including identifying you when you sign ‑in to our Services or keeping track of our specified preferences, including in terms of the presentation of content on our Services.
- Targeting Related. We may use Tracking Technologies to deliver content relevant to your interests on our Services and third-party sites based on how you interact with our content. This includes using Tracking Technologies to understand the usefulness to you of the content that has been delivered to you.
- Use of Collected Information.
We may use the information that we collect from you to process transactions, and provide products, services, and information to you. We may use your information to respond with requested product or service information, respond to your questions and concerns, and make you aware of product or service offerings. We may anonymize or aggregate your information for marketing and actuarial purposes. We may also use your information to process your account registration and to enable you to use certain Services features. We also may sell the information we collect to other third parties. We may also use the information that we collect to customize your experience on our Services, to better tailor our product offerings, to improve our Services and the content provided on and through our Services, to provide customer support, to enforce our Terms of Service located at https://modives.com/termsofservice, to meet our legal obligations or to inform a legal proceeding, and to provide you with content or advertisements that may be of interest to you. We may also use the information we collect from you for additional purposes with your consent.
- Information Sharing.
We may share the information that we collect from you, including Personal Information, with third parties for a variety of purposes. For example, we may share information with service providers who assist us in our business operations. We may also share information where required by law or to satisfy any applicable law, regulation, subpoena, government request, or other legal process. We may also share information with third parties, including law enforcement, to protect our Services and to enforce our Terms of Service located at https://modives.com/termsofservice. We also reserve the right to share the information that we collect with our subsidiaries and affiliates for marketing and other business purposes and with any subsequent owner in the event of a merger, consolidation, sale of our assets, or other change in our business, including during the course of any due diligence process.
(a) Co-Branded Areas.
We may provide certain parts of our Services in association with third parties, such as promotional partners or affiliates. These “co-branded areas” will identify the third party. If you choose to use these co-branded areas, we may share your information with the identified third party, and that third party may also collect information from you, in addition to the information that we collect, as described above. You should review the privacy policies of those identified third parties to understand how they collect and use information.
(b) Links to Third-Party Web sites.
Our Services may include links to third-party websites or other online services. We are not responsible for these other sites and services, and they may collect and use information about you and share any such information with us, unless stated otherwise at the time of collection. You should review the privacy policies for such third parties before using their sites or services to understand how they collect and use information.
(c) Third-Party Tracking and Do Not Track.
Third parties may use tracking technologies in connection with our Services, which may include the collection of information about your online activities over time and across third-party websites. This Privacy Policy does not apply to these third-party technologies because we may not control them and we are not responsible for them. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology.
(d) Analytic Services and Targeted Ads.
We use third-party analytics services, like Google Analytics, to collect, monitor and analyze data we collect through our Services to better understand how our Services are used and to improve their functionality. These services may track details about your online activities over time and across different websites. These services may also allow us and others to provide you with targeted advertisements or other content that you may be interested in based on your online activities. If you wish to opt out of interest-based advertising, please email us at optout@Modives.com. Please note you will continue to receive generic ads.
The Google Analytics service tracks and reports website traffic and provides us insight into behavior information relating to visitor age, gender and interests. Google Analytics Demographics and Interest Reporting give us insight into behavior to help us understand browsing behavior and give you a better experience when you visit our Services. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
These third-party services have their own privacy policies addressing how they use such information. We recommend you review their privacy policies. If you want to prevent your data from being used by Google Analytics, you may wish to take advantage of Google Analytics’ currently available opt-outs for the web.
If you would like to learn more about targeted ads that may be based on your online activities, and the choices that you may exercise for certain sites and advertisers, you may wish to visit the Network Advertising Initiative or the Digital Advertising Alliance.
- Information Protection.
We use commercially reasonable and industry standard security technologies and safeguards to protect the information that we collect and use. For example, we use Secure Sockets Layer (SSL) for our registration and ordering functions, and we utilize a PCI-certified service provider to process payment card payments. We also expect our service providers to protect information in the same manner. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed 100% secure. Please note that we cannot guarantee the security of any information you transmit to us.
- Users Outside of the United States.
If you are from a non-U.S. country, please be aware that the personal information you submit, including information provided through our Services, is being sent to a location in the United States. The data protection laws in the United States are likely different from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By providing such personal information through the Services, you are consenting to (and represent that you have authority to consent to), the transfer of such information to the United States for the uses and purposes described in this Privacy Policy. Without limiting the above, for the avoidance of doubt we do not have an establishment or target people in the EEA or UK.
6. Social Security Number Protection Policy Statement
To the extent that we may process any Social Security numbers (SSNs), it is our policy to protect the confidentiality of SSNs from misuse and improper disclosure by maintaining and enforcing physical, electronic, and procedural safeguards. We prohibit unlawful disclosure of SSNs, and limit access to SSNs to our personnel who need access to SSNs in order to perform their job functions. We do not disclose SSNs to third parties except where required or permitted by law.
- Children’s Privacy.
Our sites and applications are intended for general audiences, and we do not knowingly seek or collect personal information from children under the age of eighteen (18). In accordance with the Child Online Privacy Protection Act, in the event that we learn that we have collected personal information from a child under age thirteen (13) without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any personal information from or about a minor, please contact us at support@Modives.com.
- Your Consumer Privacy Rights
Residents of California
Residents of California may also, under §1798.83, known as the “Shine The Light” law, request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request clearly in writing to us using the contact information provided below.
If you are a California resident, please click here https://modives.com/ccpa for additional information about your privacy rights.
- Contact Us.
If you have any questions regarding our Privacy Policy or your use of our Services, please contact us at by e-mail at support@Modives.com.