Your On-Demand Training for Quick and Easy Verification

Walkthrough: Insurance Verification

Walkthrough: Insurance Purchase and Verification

Frequently Asked Questions

If don’t have your insurance carrier login, go to this page to reset your password or register your account: https://modives.com/carriers/

The CheckMy Resident process is SOC 2 certified and uses 256-bit AES encryption for data at rest, providing a high level of protection against unauthorized access. For data in transit, we utilize TLS 1.3 or higher, which ensures that the data exchanged over networks is securely encrypted and protected from interception.Learn more about our security standards: https://modives.com/data-security/

Insurance monitoring is a CheckMy Resident feature that enables your landlord or property manager to periodically check on your coverage status to confirm you’re in compliance with the terms of your agreement. Reach out to your landlord or property manager for more information on the terms of your agreement.

When you log into your insurance carrier account through CheckMy Resident’s encrypted platform, it securely pulls your policy documents and compares it against your landlord or property manager’s requirements.

It’s standard practice for rental businesses to verify their residents’ insurance before handing over the keys, often for risk management purposes. Reach out to your landlord or property manager for more information on the terms of your agreement.

Need more help? Contact our support team at support@modives.com or (888) 872-3040.